The Cobb County Sheriff’s Office cares about what you think of the kind of service it provides to the community. Information provided by you helps the department deliver the best possible law enforcement service to the community of Cobb County. Your input will be used to help shape programs, priorities, training, and discipline so that we may continue to live up to our reputation for excellence.
Our policy is to give appropriate supervisory attention to all public feedback whether it is in the form of a commendation or a complaint. We will forward commendations to the named member and thoroughly investigate any complaints we receive. That includes information received from people directly involved in an incident, witnesses, friends, or relatives of those involved. If you have a comment, you may report it to us in person, by mail or by telephone. You do not need to give us your name, but we encourage you to do so because we may need to talk to you to get additional information about the incident. If you feel strongly about our agency’s performance, positively or negatively, let us know.
HOW TO COMMEND A MEMBER OF THE COBB COUNTY SHERIFF’S OFFICE?
When you have experienced service from our agency you feel is worthy of commending, we would like to hear about it. You may submit your comment to a supervisor in person, by telephone or by mail. If you desire to make your comment by telephone you may call (770) 499-4740. Please include all the details you can remember such as the personnel’s name, the date, time and circumstances of the incident.
HOW SHOULD YOU FILE A COMPLAINT?
You should immediately bring your complaint to the attention of our office by requesting a supervisor at the scene of the incident. A supervisor may be requested by calling Sheriff’s dispatch at (770) 499-4630. You may also ask the member to have his or her supervisor respond. If you desire to make your complaint by telephone you may call (770) 499-4740. If you elect, a written complaint may be mailed to our office. The address information is given below. A supervisor will be notified of the complaint and you will be contacted as soon as possible. Please include all the details you can remember such as the personnel’s name, the date, time and circumstances of the incident.
HOW WILL YOUR COMPLAINT BE INVESTIGATED?
Once the complaint has been received, it will be assigned to a supervisor, manager, or investigator for fact-finding purposes. The Department will thoroughly look into every complaint and talk to the people involved. If the initial investigation reveals that the complaint is valid, appropriate action will be taken. A letter regarding the outcome of the investigation will be mailed to you within thirty (30) days of the disposition of the case.
Cobb County Sheriff’s Office
Attention: Internal Affairs
Public Safety Building, Second Floor
185 Roswell Street
Marietta, Georgia 30060